RETURNS & EXCHANGES

Click Button Below to Start Your Return.


What is your Returns Policy?

All swim & accessories must be unwashed, unworn with tags and liners still in tact. Items must be in original condition and in the original packaging. We offer a store credit for returned items. All items can be returned within 14 days of receipt of your shipment. For sanitary reasons please try on swimwear over your underwear, an exchange or return will not be processed if received items show signs of wear or are soiled/stained.


Please note: Sale items are not refundable thus not eligible for returns. This includes items purchased with a discount of 10% or more.

Is it easy to process my return?

Yes! Simply fill out the subject fields and select the items for return. You will then be prompted with shipping guidelines via email once the return request is approved.


Please click here to be begin your return.

Are there Return Costs?

Return postage is at the expense of the customer. 


Please Note: Original shipping charges are non-refundable.

Can I exchange my items? 

Yes, these items follow the same conditions of any returned items for approval. They must be; unwashed, unworn with tags and liners still in tact. 


 All items can be exchanged within 14 days of receipt of your shipment.

What items are non-exchangeable?

Sale items including items purchased during flash sales or with a code above 15%. Free gifts or promotional items with retail value. Items that have been worn or are soiled/stained without tags and liners.

What happens if my return is not approved?

Any items not in original condition will be issued back to you via our returns team. Shipping costs will be the the customers responsibility. 


For any further concerns, please contact our customer service team at 

info@cultira.com